A deposit equal to 25% of the total holiday cost is payable at the time of booking. The balance must be paid 28 days prior to the holiday start date. You will be sent an invoice in confirmation of your booking which will set out the amounts due and the date by which final payment should be paid. If we do not receive your payment by the due date we reserve the right to re-let the accommodation. All holiday bookings made within four weeks of the holiday start date must be paid for in full at the time of booking.
PAYMENT METHODS. We can accept your deposits and payments through electronic direct bank transfer, we will provide the necessary details on request, by cheque or by cash.
You are responsible for the accommodation and its contents and are expected to take all reasonable care of both. All breakages or damage should be reported immediately so that it is in good order for our next visitors. It is expected that you will pay for all but very minor breakages or damage.
Please ensure that all your pets have their own adequate bedding and are kept off the furniture and beds and are not left unattended in the properly. You are very welcome to exercise your pets in the grounds but please keep them on a lead at all times and please clean up after them.
The maximum number of persons occupying the accommodation must not exceed the number stated on the booking form at the time of booking. We reserve the right to terminate the hire without notice if this condition is breached.
It is understood that the use of the accommodation, grounds and lakes is undertaken entirety at your own risk and we accept no responsibility for any loss or damage to persons, belongings, or vehicles, save for bodily injury caused by our negligence.
CANCELLATION BY YOU
When you book your holiday you are entering into a legally binding contract to pay the full holiday cost. If you do need to cancel your holiday we reserve the right to charge a cancellation fee equal to any deposit paid or £100.00 whichever is the lesser. If you need to cancel after the full balance has been paid, please advise us in writing with a full explanation of the circumstances and we will make a refund at our discretion based on the circumstances of the cancellation and the opportunity to re let the accommodation.
CANCELLATION BY US
If for any reason we are unable to accommodate you for the date booked. we will do everything possible to arrange a suitable alternative date with you, if this is not possible we will make a full refund of all monies pad
BED LINEN AND TOWELS
All bed linen and towels including tea towels will be provided. However please bring your own beach towels.
All guests are welcome to fish Willow Lake and the Float Lake during their stay however Road Lake has a supplementary charge of £6 per 12 hours for guests staying in our cottages. All swims on Road Lake must be booked in advance.
WiFi Internet connection is for use of guests staying in our cottages. Unfortunately this feature is not yet accessible to our anglers.
A copy of these terms and conditions will be presented to you upon your collection of the keys.